Contact

European storefront information

Operated by Grand Smooth Global LLC.

Customer service

Email: support@fluxedition.com

Telephone: +1 650 642 1571

30-day free returns

Return your order free of charge within 30 days of delivery.

Contact our customer service team to arrange your free return or a direct exchange; your statutory withdrawal notice does not require prior approval.

Office and return address

Our office and return receiving address are in the United States.

Shipping and import charges

Unconditional free shipping to France, Germany and Spain. Orders are shipped from the United States.

Order processing takes 1 business day. Delivery takes up to 7 business days after dispatch. Order processing, dispatch and delivery take place Monday to Friday. Our daily order cutoff is 18:00 Paris time (Europe/Paris, CET/CEST). Orders received after the cutoff or during the weekend begin processing on the next business day.

We pay the import duties and taxes on your order.