Privacy

Who we are

Flux Edition is operated by Grand Smooth Global LLC, 1373 Columbus Avenue, Burlingame, California 94010, United States. In this policy, “Flux Edition,” “we,” “us,” and “our” refer to Grand Smooth Global LLC.

Information we collect

• Contact, account, billing, shipping, and order information you provide.
• Payment information handled by Shopify and the payment providers selected at checkout.
• Device, browser, IP address, cookie, usage, and interaction data collected when you use the site.
• Messages, return requests, reviews, and other communications you send to us.

How we use information

We use personal information to operate the site; process payments, orders, shipping, exchanges, returns, and refunds; provide customer service; maintain account and order records; prevent fraud and security incidents; improve performance and merchandising; send marketing where permitted; and comply with legal obligations.

When information is shared

We share information only as reasonably needed with Shopify, payment processors, carriers, logistics and technology providers, analytics and marketing services, professional advisers, corporate transaction participants, and public authorities when required by law. These parties may process information under their own terms and privacy notices.

Cookies and marketing

We and our service providers use cookies and similar technologies to keep the site working, remember choices, understand traffic, measure campaigns, and personalize communications. Browser controls may limit some cookies, although blocking necessary cookies can affect checkout and account functions. You can unsubscribe from promotional email using the link in any message.

Retention, security, and international processing

We retain information for as long as necessary for the purposes described here, including order records, disputes, security, and legal obligations. We use reasonable safeguards, but no transmission or storage method is completely secure. Our providers may process information in countries other than your own, subject to applicable safeguards.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or information about certain sharing of your personal information. We may need to verify your identity before completing a request, and legal exceptions may apply. You may also appeal a response where applicable.

Children and changes

The site is not directed to children, and we do not knowingly collect personal information from children. We may update this policy as our services, providers, or legal obligations change. The revised date at the top of this page identifies the current version.